Director of Operational Training
Cydney is the Director of Operational Training at Cross River Therapy, supporting new staff and providing ABA services in Charlotte.

Cydney's journey in ABA began in 2017, where she gained valuable experience across various roles before achieving BCBA certification in October 2021.
Holding degrees from the University of Arizona (B.S. in Family Studies and Human Development) and Ball State University (M.A. in Applied Behavior Analysis), Cydney developed a strong passion for supporting individuals, recognizing the importance of personalized learning and growth. This passion extends beyond clients to her colleagues at Cross River Therapy, where she joined in 2021.
As Director of Operational Training, Cydney focuses on creating and maintaining a supportive environment for new employees, ensuring they have the tools and resources they need to succeed. Concurrently, she continues to provide in-home and community-based ABA services to clients in Charlotte.

Steven Zauderer, CEO of Cross River Therapy, is a leader in the healthcare industry for over 10 years.

Yitzi is passionate about building employee alignment with company goals to achieve success.

Kristin has been working with children diagnosed with disabilities in the home, school and clinic settings since 2012.

Kelley Kallon is the Director of Clinical Quality Assurance at Cross River Therapy, where she supports clinicians and ensures high-quality, ethical care.

Courtney received her board certification in August of 2017 and has been practicing as a BCBA since then in all settings.

Cydney is the Director of Operational Training at Cross River Therapy, supporting new staff and providing ABA services in Charlotte.
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Nick received a Master of Science in Applied Behavior Analysis from Bay Path University and passed his board exam to become a BCBA in July

Veronica Tighe values learning and supporting others to achieve their personal, clinical and professional goals.

Pam Rauen, a BCBA with 14+ years of experience, is a Clinical Research Trainer who advances clinical excellence through research, education, and professional events.

Karen, with a master’s in Exceptional Education & ABA and 8+ years of experience, is Director of Compliance Operations at Cross River Therapy, ensuring audits, compliance, and quality care.

Katie, a BCBA and LBA since 2020, has experience across settings with ages 2–18 and specializes in behavior reduction. As a clinical trainer, she mentors and supports fellow BCBAs.

Moshe Mandelbaum serves as the Chief Financial Officer of Cross River Therapy where he oversees accounting, tax, financial operations, and growth initiatives.

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